Shipping Policy

Last updated: [12/21/25]

Thank you for shopping with us. Please read our Shipping Policy carefully before placing an order.

1. Shipping Costs

We offer FREE shipping on all orders. No additional shipping fees will be charged at checkout.

2. Processing Time

• Orders are processed within 1–3 business days

• Once processed, orders are handed off to our international shipping partners

3. Estimated Delivery Time

• Estimated delivery time: 7–10 days

• Delivery times may vary depending on destination, customs processing, and courier performance

4. Delayed, Lost, or Undelivered Orders

• If your package is lost or not delivered within 30 days of shipment, you are eligible for a full refund or replacement

5. Damaged Items

If your item arrives damaged:

1. Contact us within 48 hours of delivery

2. Provide your order number and clear photos or videos

We will issue a refund or replacement once the claim is approved.

6. Address Accuracy

Please ensure your shipping address is correct. We are not responsible for:

• Orders shipped to incorrect addresses provided by the customer

• Packages marked as delivered by the courier

7. Contact Information

For shipping-related questions, contact us at:

📧 Email: [support@strangerchains.com]